Email & AI

Your mailbox, wired into the job

Connect your own Gmail or Outlook account to manage correspondence inside the app, keep it organised, and let AI handle the reading and drafting you don't need to do yourself.

Bring your own mailbox

Email stays where it is — you get to work with it where the work happens.

  • Connect a Gmail or Outlook / Microsoft 365 mailbox directly from the app.
  • Read, send and reply to email without leaving your project.
  • Link emails to the leads, clients, projects and suppliers they relate to.
  • Company email signatures and templates keep replies consistent.

Stay organised automatically

Rules do the sorting so the inbox reflects the business, not the chaos.

  • Categorisation rules sort incoming mail by sender and subject.
  • Supplier and client mail can be matched to the right records.
  • Attachments from relevant emails flow into document and receipt inboxes.

AI that works on authorised mail only

AI features assist with the correspondence you have connected — nothing more.

  • Summarise long email threads into a few clear lines.
  • Draft replies you can review before anything is sent.
  • Score and qualify leads from enquiry emails.
  • Extract contacts and key details from messages into the right records.

Document and receipt intelligence

Paperwork that arrives by email becomes structured data in the app.

  • Receipts and bills are scanned and extracted into draft supplier bills for review.
  • Invoices, statements and credit notes are classified automatically.
  • Document tagging and metadata suggestions keep libraries tidy.

How the optional connections work

Gmail and Outlook connections are entirely optional — every part of the app works without them. A connection is made by the account holder's explicit authorisation and can be removed at any time. AI features only ever process emails and attachments from mailboxes connected in your app, and drafts are created for your review: nothing is sent without you sending it.

Ready to see it in action?

Create your account, or sign in if your team already uses NGC Build App.